Get in Touch With Us
Got a question about one of the new online casinos we cover, spotted something that needs a second look, or want to flag a responsible gambling concern? This page explains how to get in touch and what happens once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message and try to reply within two working days. Write to us at [email protected] and let us know what your message is about — a quick summary in the subject line helps us route it to the right person faster.
We do not send automated replies in place of a real answer. If you write in, an actual person reviews your message before responding.
What You Can Contact Us About
- Questions about our reviews — If you want more detail on how we assessed a particular operator, or how a bonus offer works, ask us directly.
- Corrections — Bonus terms, wagering requirements and licensing details change often. If something on the site looks out of date, please tell us so we can check it.
- Suggestions for coverage — If there's a new online casino you think belongs on our radar, or a topic — like withdrawal times or payment methods — you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent an operator or a relevant organisation, introduce yourself and explain what you'd like to discuss.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we'll point you toward appropriate support resources.
Why We Don't Take Support Requests Here
We're an independent comparison site, not a casino operator. That means we can't process deposits, withdrawals, account verification, or bonus disputes on anyone's behalf. If you have an issue with your account, balance, or a bonus at one of the sites listed on appsformetrochicago.org, the fastest route is the customer support channel run by that specific casino — usually live chat or email, listed on their own site. Our team can help explain how something generally works, but we can't access or change your account.
A Note on What This Site Does
Online Casinos reviews and compares new online casinos available to US players, looking at licensing, banking methods, game selection, and bonus terms. Our rankings are based on editorial research, not on payments from operators — commercial relationships never decide position. If you'd like to see how a specific type of casino is assessed, our Best Non GamStop Casinos 2026 page is a good example of how we break down a niche category.
If you're weighing up options and want a wider view before you play, browsing our comparisons is a reasonable first step — but any message you send us about a specific listing helps keep that information current for the next reader.
Before You Play, a Reminder
Online gambling involves real financial risk, and outcomes are never guaranteed. If you choose to play at any casino featured on this site, use only licensed and regulated operators, check the site uses HTTPS encryption, read bonus terms before claiming an offer, and set deposit and time limits in advance. Never gamble with borrowed money, and stop if it stops being enjoyable. Most licensed US operators offer self-exclusion tools and deposit limits directly in your account settings — if you need support beyond that, national organizations such as the National Council on Problem Gambling (1-800-GAMBLER) provide confidential help.
What to Include in Your Message
A short, clear message gets you a faster answer. It helps to include:
- The page or casino your question relates to, if applicable
- A brief description of what you're asking, correcting, or suggesting
- Any relevant dates, screenshots, or links you can share
- Whether you're looking for a reply or just flagging something for our records
We aim to respond within two working days, though busier periods may take a little longer. Thanks for taking the time to reach out — reader feedback is a genuine part of how we keep this site accurate.